Kay Walten

Kay Walten

The Business Side

When Guests Leave Your Site for OTAs

3 lines that stop bookings slipping away at the last second

Kay Walten's avatar
Kay Walten
Mar 17, 2026
∙ Paid

Every time a guest leaves your site and books on an OTA, you pay a commission you didn’t have to, and control of the guest relationship is handed back to a platform.

Most of the time, it’s not a price problem.
It happens at the exact moment they were about to trust you.

This week is about fixing that moment, even if your bookings are non‑refundable and your tools are basic.

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